Dallad Divide Near Rocky Mountain BioAg Headquarters. RMBA has the best Biological...Beyond Organic® gardening and agriculture solutions.

Return, Exchange and Refund Policy

Returns & Exchanges

  • We accept returns or exchanges within 30 days of the original ship date.
  • Return shipping costs are the responsibility of the customer.
  • A 20% restocking fee applies for items returned in sellable condition.
  • You may exchange your product for a different one or receive your refund in the form of store credit.
  • Please note that items subject to cancellation or restocking fees are not eligible for store credit.

Please note the following exceptions to our return and exchange policy:

  • Discounted items are final and cannot be returned or exchanged
  • Returned items must be returned in original packaging unopened
  • Returned items must have no visible signs of wear/use and be in sellable condition
  • NO returns or refunds on microbial inoculants, human consumables, or seeds (i.e. Quantum Growth, Morningstar Minerals, Microclover, Drought Resistant Turf Grass etc.)
  • NO returns or refunds on gift card purchases.
  • NO returns or refunds on tote purchases, pallet purchases or bulk truckloads after shipment.
  • Chemical sprayers like backpack sprayers and hose end sprayers cannot be returned. FlowZone sprayers and batteries will be serviced by the manufacturer.

To initiate a return or exchange, please complete the following steps:

  • CLICK HERE
  • You will need your order number and zip code to access your order
  • Choose the products you wish to return or exchange from your order
  • Select reason for wanting to return or exchange
  • Print your shipping label that you will receive by email
  • Send all items back to us using the label provided

Additional information:

  • Refunds are issued immediately after the item is received in original packaging unopened and in sellable condition.
  • Restocking fees are 20% for returned or exchanged items in sellable condition.
  • Lost or damaged returns will be handled by Rocky Mountain BioAg®
  • Some items have order cancellation/re-stocking fees. The order cancellation/re-stocking fees for these items are 15% on entire order including freight/shipping. These items are clearly marked on the product description page. 

Contact Information for Rocky Mountain BioAg®: